The purpose of the code is to provide LANZO Construction Company employees with straightforward and useful guidance for the way we conduct business at our company. The code can be found on Lanzo internet site. Employees are required to comply with the entire code, and so you should be familiar with it in its entirety.
The code applies to all employees and sets forth our expectation of everyone working on our behalf, including consultants, agents, business partners and suppliers. This document does not offer all the answers, nor does it attempt to do so.
The code, although very comprehensive, cannot anticipate and address every ethical situation you may encounter on the job. No code or policy can ever completely substitute for the sound judgment and common sense that all employees are expected to use. Instead, the LANZO code outlines our more important standards and policies for employees. It helps employees deal with common dilemmas. Where necessary, it points to other resources for further information. You are responsible for learning the code and the rules, policies and laws that govern our business, in particular those that apply to your specific job.
When in doubt, ask questions. You or your manager should contact the appropriate management group responsible for the compliance area. Experts in numerous areas are available to help you, such as Legal, Compliance and Ethics, Security, Human Resources, Health and Safety, Environmental and Internal Audit. Equally important, you are responsible for reporting known or suspected ethical, legal or regulatory violations, including violations of the Code of Business Conduct and Ethics. Such concerns may be reported upward through your internal chain of management.
If you are unable or unwilling to report through your department’s management, you may contact the Compliance Officer. Human Resources and other members of leadership are also available to you. The code and our company’s policies, procedures and other rules exist to ensure a safe and productive working environment for all employees. They are also intended to enable positive relationships with customers, business partners and other stakeholders.
All of us are responsible for ensuring these goals. Please take the time to better understand the Code of Business Conduct and Ethics. Do not hesitate to ask questions and seek further information. The code is not intended to form an express or implied contract between LANZO and any employee. The company’s Compliance Division is responsible for and has the authority to interpret the code.
The Code of Business Conduct and Ethics is reviewed by the Compliance Officer at least once a year. It is subject to change or modification by LANZO at any time.
Our mission is to create sustainable value for our stakeholders by providing quality, safe, reliable service for our customers through the use of environmentally friendly energy sources and innovation, while reducing our corporate carbon footprint, and with a commitment to the well-being of our communities.
We aspire to be the preferred construction company because of our commitment to the creation of value, quality of life, the safety of people and of supply, the protection of the environment and customer focus.
This vision is based on 12 values representing firm commitments of the LANZO Construction Company:
Conduct their relationships with other employees, co-workers, customers, business partners, investors, regulators, suppliers, consultants and the community in an ethical manner. This includes maintaining high standards for professionalism and integrity.
Although all employees must meet high standards for honest and ethical behavior, LANZO’s management employees, as leaders, including but not limited to LANZO’s CEO, COO, CFO and other members of the Management staff, are subject to a higher standard for actively promoting and modeling such behavior. As part of this commitment to the highest possible honest and ethical conduct, LANZO’s management employees shall:
LANZO is committed to a workplace where all employees are guaranteed equal employment opportunities. This commitment requires an objective hiring and selection program, based on the academic, personal and professional qualifications of candidates and the needs of the company. Candidates for open positions should be assessed rigorously and objectively, based on their professional merits.
LANZO invests in programs that promote training, equal opportunities for advancement and professional career development. We believe that these efforts enhance employees’ ability to contribute to the company’s objectives. Employees are encouraged to continuously update their professional knowledge and to take advantage of offered training programs.
Employment decisions must be made without regard to categories protected by applicable state or federal law. These categories include, without limitation, a person’s race, color, religion, age, gender, gender identity, sexual orientation, national origin, physical or mental disability, marital status, veteran status, genetic information or any other personal characteristic protected by local, state or federal law. “Employment decisions” generally include those related to hiring, recruiting, training, promotion, compensation, discipline and termination. Other activities may be implicated as well. The company takes this commitment very seriously and has adopted strong policies, including its Equal Opportunity Policy available on the portal intended to prohibit illegal discrimination. Any suspected violation should immediately be reported to Human Resources or the Compliance Officer.
Mutual respect is a fundamental requirement for a harassment-free and discrimination-free work environment where employees can contribute to their fullest potential. Workplace harassment is prohibited under the code and includes offensive conduct that results in a work environment that a reasonable person would consider intimidating, hostile or abusive. If the behavior is based on discrimination against a protected class, it may also be illegal.
Harassment against a person in retaliation for filing a discrimination charge, protesting against illegal discrimination or participating in an investigation may also be illegal. Workplace harassment will result in disciplinary action up to and including termination of employment. Harassment can come in many forms. Verbal harassment may include offensive remarks, statements and even inappropriate sounds. Offensive slurs, jokes and comments are examples of prohibited behavior. Physical harassment may include conduct such as hitting, pushing, blocking someone’s way, brushing against another employee, vulgar movements and inappropriate touching. Visual examples may include displaying materials with offensive content such as calendars, pictures or other objects.
Offensive written notes and email messages and the use of company property (such as computers and cell phones) to display, store, retain or distribute such material are strictly prohibited. Sexual harassment is a form of discrimination. It includes (without limitation) unwelcome sexual advances, requests for sexual favors and other actions of a sexually offensive nature where submission to such actions is implicitly or explicitly a condition of employment, is a basis for employment decisions, could interfere with work performance or could create an intimidating, hostile or offensive work environment.
Displaying posters, calendars or other sexually suggestive materials and sexually offensive comments, even if intended as jokes, may also constitute sexual harassment. Employees are required to take training to recognize prohibited harassment and discrimination. Any employee who experiences or witnesses such behavior is expected to immediately report the incident so that the company can take action. Refer to LANZO’s Sexual Harassment Prevention Policy for more information. Reports may be directed to a supervisor, a member of senior management, a Human Resources representative or the Compliance Officer.
All employees deserve a workplace free from threats and acts of violence. This includes violence in any form, including physical, sexual and psychological. We will not tolerate such actions. Violations may result in termination of employment and even support criminal prosecution in extreme cases. Abuse of authority and intimidation are also prohibited in the workplace. If you observe an act or threat of violence, you should call law enforcement right away. You should also immediately report the matter to your supervisor, Human Resources or Corporate Safety Director.
Q: What is illegal harassment?
A: Harassment is pervasive conduct that denigrates or demonstrates hostility or aversion toward an individual because he or she is a member of a legally protected class. To be “pervasive,” conduct must be persistent and usually more than an isolated incident.
Q: What is discrimination?
A: Discrimination occurs when a person or group of people is treated differently from another person or group of people because of being a member of a legally protected class.
Q: I regularly joke with an older employee about his inability to keep up due to his age. Could this be considered harassment even though I’m only kidding?
A: Yes. The employee who is the target of the joke may find this offensive, and it may interfere with his work performance. He may not tell you that he is offended and instead report the matter or just keep it to himself. Someone else may also report you. Regardless, you should show respect for the person and not joke about his being a member of a protected class.
Q: I told a sexually suggestive joke in a meeting and everyone laughed, both men and women. Isn’t it okay?
A: No. Any joke of a sexual nature is prohibited. Sometimes people laugh to cover up their embarrassment or discomfort. You should not assume that a joke is acceptable just because no one objects at the time.
LANZO respects the personal and family lives of its employees through the promotion of programs intended to encourage a balance between personal and work responsibilities. For example, managers should limit work related emails to their employees outside of work hours.
In addition, LANZO expects that all employees will take responsibility for ensuring that we all work in a safe, healthy environment.
LANZO considers the privacy and security of its employees’ non-public personal information to be of the utmost importance, including protected personally identifiable information such as employees’ medical and financial information. All related laws and regulations related to this area should be respected and complied with.
LANZO is committed to providing a safe and healthy workplace that promotes a no-harm culture where we never compromise on safety. No job is so important or urgent that we cannot take the time to perform our work safely. We will identify, evaluate and control risks to protect both people and business assets and work proactively to prevent health- and safety-related incidents before they occur by implementing effective safety programs, learning from our experiences and implementing sustainable actions and process improvements. All of us play a part by utilizing the tools, equipment and training provided to perform our work safely.
Our expectations for employees in the area of workplace health and safety include:
Our activities should always demonstrate the company’s respect for the environment. This includes complying with or exceeding standards established in applicable environmental laws and regulations. This priority is supported by policies and procedures adopted by the company. Consequently, we should act to minimize the impact of our activities on the environment by engaging in sound environmental practices and supporting environmental stewardship. Areas of focus include reducing waste and pollution, conserving natural resources, promoting energy savings and sponsoring research and development.
There are numerous ways in which we are expected to demonstrate our support for protecting the environment:
Vendors, suppliers and customers often acknowledge valued professional relationships with gifts. While such gifts are often inexpensive tokens of appreciation, they can sometimes be problematic under our Code of Business Conduct and Ethics. Should you be presented with a gift at any time throughout the year, consider the following discussion before accepting it. An employee who accepts an inappropriate gift may cause others to question his or her objectivity and commitment to ethical business conduct.
For example, an employee who accepts a valuable gift may be accused of favoritism or obligation toward the giver. Even if the employee has not been influenced, the simple appearance can compromise the reputations of the employee and the company. Our Code of Business Conduct and Ethics prohibits the acceptance of gifts intended to induce or reward a breach of trust, impartiality or good faith.
This prohibition is further enforced by our company’s Gift and Hospitality Rule, available on the company’s intranet site. Employees should review the Gift and Hospitality Rule for additional standards. Any gift or hospitality that could be viewed as improperly influencing the recipient’s decision-making should be avoided.
As a general rule, employees should never accept any gift unless:
Thus, it is advisable to consult with your direct supervisor when a gift is offered.
Q: A vendor has season tickets to a local sports team and has offered to take me to a game. This is a one-time offer, and we will be responsible for our own transportation, food and beverages. The tickets are relatively inexpensive. Although the client representative and I work closely, all vendor selection and purchasing decisions, as well as evaluations of the contractor’s work, are handled through other departments. Can I accept?
A: You should speak with your supervisor first. He or she should determine whether the expense is reasonable and whether your attendance will provide some benefit to the company. Other factors should also be considered, such as whether reciprocal offers are ever extended, whether there is an open bid involving the contractor and whether you can influence the directing of business to the contractor.
Q: A vendor to the company has asked that I attend an annual “industry conference” that the vendor sponsors in Florida. The vendor will cover all expenses, including transportation, fine dining and lodging, and entertainment. The vendor’s in-house experts will discuss recent developments in the industry for a few hours each day, followed by complimentary rounds of golf with members of the vendor’s sales team. Can I accept this invitation?
A: You should speak with your supervisor and the Compliance Officer. Your attendance may provide benefit to the company. However, other factors need to be considered, such as your ability to direct business to the vendor, whether other customers have been invited and how elaborate the expenses will be. All things considered; this offer should be closely scrutinized.
Q: A vendor sends your department six large, perishable hams.
A: The value is not insignificant or symbolic, and therefore the hams should not be accepted. Because the hams are perishable, however, they may be donated to a charity on the vendor’s behalf. A letter should be sent to prevent future misunderstandings.
Q: A contractor sends you a bottle of wine.
A: The value of a bottle of wine can vary widely. Regardless, our general business practice has historically been to not accept gifts of alcoholic beverages. The wine should be returned with an appropriate letter.
Q: A consultant sends you a small gift basket of assorted food items with a note of thanks.
A: Again, the value can vary widely. If your direct supervisor has confirmed that the gift is permitted, it may be accepted. Ideally, the gift basket should be shared with the entire work group, which is typically the giver’s intent
Employees have a duty to avoid actual or potential conflicts of interest with the company. Generally speaking, a “conflict of interest” is a situation where the personal interests of an employee directly or indirectly conflict (or could potentially conflict) with the best interests of the company.
An employee’s personal interests also include the interests of a spouse or partner, family member, friend or related business interest. In all activities within the scope of their employment, employees are required to place the corporation’s best interest ahead of personal interests or gain.
To assist in avoiding a violation, employees must disclose to management all the facts of any situation, such as outside employment where a conflict of interest could arise. To avoid conflicts of interest, you should obtain permission from your direct supervisor and notify Human Resources before engaging in outside employment (moonlighting).
They may work with the Compliance Officer to identify potential conflicts of interest. Moonlighting for competitors is prohibited. Disclosures can be in your own best interest as well. When an employee makes decisions that appear based on personal benefits, as opposed to the best interests of the company, the employee’s reputation for objectivity and integrity is at risk.
Even the appearance of a conflict of interest can be damaging. If you are ever in a position where your objectivity may be questioned because of personal interests, you should notify your supervisor immediately.
Q: My supervisor asked me to pay a vendor’s invoice for work that I know won’t be completed until next quarter. The invoice inaccurately implies that the work has been completed. When I said I felt uncomfortable doing this, she said not to worry, that the vendor had a long-term relationship with us, and she wanted “to help out with his cash flow this one time.” Is this acceptable?
A: No. All financial records must be accurate, and it would be a violation to pay an invoice that states the work has been completed when it has not in fact been completed. Explain to your supervisor that you cannot do this because it violates the Code of Business Conduct and Ethics. If she insists, report the incident to the Compliance Division or the Helpline. Although generally prohibited, there may be limited circumstances under which the properly documented prepayment of vendors is appropriate. Contact the Procurement Department with questions.
Q: My cousin works for a software firm that intends to respond to the company’s RFP for a major telecommunications project. He would like the names of the key decision makers, competitors, bid values and advice on how to negotiate terms with the company. Can I help him out?
A: No. This is proprietary information that should not be used to benefit you, your family or other individuals. This information would also put your cousin’s firm at an unfair advantage against its competitors. You must not share this type of information with anyone outside the company.
LANZO does business with numerous vendors, and the company’s purchasing activities impact the communities in which we operate.
LANZO publishes a Supplier Code of Ethics on its external website. This establishes the expectation that vendors will meet our standards for ethical conduct and compliance with the law.
Further, the Purchasing Department has established policies and procedures to ensure that purchases of goods and services are made in the best interests of the company, its shareholders and its ratepayers. These standards are intended to ensure that our selection of providers and suppliers conforms to an objective and impartial standard. Purchases must be made responsibly, under appropriate oversight, respecting our obligations to our community of suppliers and without conflicts of interest.
All employees are responsible for meeting these standards. Managers are further responsible for promoting these standards and ensuring compliance in their departments.
All employees who make purchases on behalf of the company must comply with the following ethical standards:
LANZOD provides employees with equipment, tools and other resources necessary to perform their jobs. Employees have a responsibility to maintain and protect these resources. Theft, carelessness and waste have a direct impact on the company’s financial health and its ability to provide benefits to employees and other stakeholders in the community.
The company’s assets include physical objects such as buildings and facilities, vehicles, equipment, telephones, tools and supplies. They also include electronic tools such as computers, telephones, cell phones and email systems. Various types of intellectual property are also a company asset and include software and databases, proprietary and financial information, patents, copyrights and trademarks. The company also is responsible for protecting assets and information entrusted to the company by third parties, such as customer information, pricing and bid proposals, and licensed intellectual property. Items that are to be disposed of or salvaged, such as metal and wood scrap, utility poles and obsolete electronics, are also company assets and may not be removed or given away by employees, regardless of value, without written authorization by a business area leader. Company assets are intended to be used by employees for legitimate business purposes. Personal use of company assets is generally prohibited; direct supervisors may grant occasional exceptions on a case-by-case basis for low-value assets. In such cases, the employee and supervisor are together responsible for ensuring that the company does not bear a risk of loss and that the asset is returned promptly in its original condition.
Certain uses of company assets are always prohibited, including:
Employees authorized to make purchases on behalf of the company must do so honestly, prudently and only when necessary to the business of the company. These purchases must be made responsibly, conserving the company’s resources, avoiding waste and allocating to appropriate accounts.
Purchases must also comply with applicable laws, regulations and internal policies. The company’s Purchasing rules, Corporate Credit Card Policy and Business Expense Policy are examples. Supporting documentation must always be obtained and submitted.
Managers who approve purchases are personally responsible for ensuring that these purchases are legitimate, appropriately documented and coded, and comply with the company’s policies and procedures.
Violations of these policies are considered serious infractions and may result in disciplinary action, up to and including termination of employment.
Many of us at LANZOD are entrusted with sensitive and confidential information. This information includes non-public information that could be inappropriately used by a third party or harmful to the company if disclosed.
Examples of such information include personal information on our customers and employees (e.g., Social Security numbers, financial account numbers, medical and benefits information) and data related to our business (e.g., critical infrastructure, financial information, business plans, competitive bids).
Many of us must utilize this information to perform legitimate work. In the wrong hands, however, such information can result in severe harm to customers, employees and the company. Information should be considered sensitive and confidential if it is not in the public domain and is the property of or entrusted to the care of the company.
Such information should be kept secret and not publicized or used for personal purposes unless with the company’s express authorization. Such information should also be appropriately marked as confidential, in accordance with Corporate Security’s Data Asset Classification Security Rule. Never disclose confidential information entrusted to us by the company or its customers, except when disclosure is authorized or legally mandated. The company entrusts us with this information, and we must use this information solely for its intended purpose and never for improper personal advantage or for the advantage of others.
In the event an employee leaves the company, the employee is required to return all sensitive and confidential information in his or her possession. The obligation to keep this information confidential remains in force even after leaving the company. Absent specific authorization do not disclose confidential business information you have acquired during your employment with LANZOD to any outside party.
Important safeguards for preventing unauthorized disclosures include:
Two common examples of legally protected information include a person’s Social Security number and credit or debit card number. If you suspect that such a loss or disclosure has occurred, whether through inadvertent error, theft, fraud or other means, you should immediately report it to a member of our executive committee and our Corporate Safety Director.
This Code of Business Conduct and Ethics is a collection of key principles that apply to all employees and agents of the company. The code has been adopted by our Board of Directors and reflects our commitment to adhering to the highest standards of ethics and integrity.
No code, however comprehensive, can anticipate and address every ethical situation you may encounter on the job. The code must be complemented by good judgment and common sense. That is why this code addresses the most common dilemmas faced by employees and, where necessary, refers to other resources for further information. Situations will arise where you need clarification or more information to make the right decision. You are responsible for recognizing these situations and acting accordingly.